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Cancellation/Refund Policy

  1. Booking is non-transferable.
  2. Management reserves the right to cancel advance booking in exceptional and unavoidable circumstances.
  3. Reservation will stand cancelled if the tourist fails to avail of the accommodation within 12 hours of his scheduled time of arrival in the unit. reservation will, however, be continued if a tourist is able to inform the manager of the unit about his late arrival. late arrival will not absolve the tourist from paying the full tariff
  4. In case a tourist shortens the duration of his proposed stay, the advance paid for the unoccupied period will not be adjusted. no refund will be admissible.
  5. Tariff is subject to change without prior notice.
  6. Taxes as applicable will be extra (payable at the unit).
  7. All disputes are subject to the jurisdiction of Shivpuri courts only.
  8. Please Carry a valid photo identity card along with the Booking receipt at the time of check-in in the hotel.
  9. in case of a power cut, only the fan and light will work through the generator.
  10. Private catering is not allowed.
  11. Discount cards and special offers will not be applicable during peak season.

NORMAL SEASON

    Notice Of Cancellation                       Refund

    30 days or more                                       80%

    15-29 Days                                                 60%

    03-14 Days                                                 40%

    Less than 03 Days                                    NIL


 

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